Shipping

We are as excited as you are in getting your snatched strap to you ASAP! That's why we do our best to get your package shipped out as soon as possible, once you place your order.

All orders over $99 will receive FREE standard shipping

All orders over $169 qualify for FREE tracked express shipping

Orders $99 or under are charged $7.00 for shipping

All orders are shipped from Sydney, Australia

We process orders very quickly, maximum time depending on the influx of orders being 2 business days during the highest volume periods. 

We do not ship on Saturdays, Sundays, or public holidays

All orders are sent with tracking codes - watch out for an email with these details once your item has been dispatched.

All orders are sent by either Australia Post. For all orders you have the ability to request 'safe drop' or 'leave in a safe place' from Australia Post however, should you choose this option and the parcel goes missing after being delivered, Snatched Straps will not be held responsible for the missing item. We do not recommend choosing 'safe drop' for this reason.

The timeframes below give a good indication of costs and timeframes to receive your order to arrive after it has been processed. 

Shipping Costs - Australian Customers

Orders ship from our Sydney warehouse with pricing as follows:

Orders $99 or under

Standard Shipping (with tracking) - $7.00

Express Shipping (with tracking) - $10.00

Orders over $99 and under $150

Standard Shipping (with tracking) - Free

Express Shipping (with tracking) - $10.00

Orders over $150

Express Shipping (with tracking) - Free

Shipping Times - Australian Customers

Express orders are typically delivered within 1 - 3 business days to Australian Capital Cities, and within 2 - 4 business days to all other areas.

For non-Express orders, typical delivery times are currently as follows:

Brisbane metro - 2 to 3 working days

Sydney/Melbourne/Canberra metro - 3 to 5 working days

Adelaide/Perth/Hobart/Darwin metro - 5 to 10 working days

QLD/NSW/VIC regional - 4 to 9 working days

SA/WA/TAS/NT regional - 8 to 12 working days

Shipping Costs - International Customers

Orders $150 AUD and under - flat rate $15.00 AUD shipping

Orders over $150.00 AUD - Free

Shipping times - International Customers

For customers outside of Australia, orders will be shipped directly from our Australian warehouse, and will be sent by tracked post. Typical delivery times in the following ranges:

New Zealand: 7 - 12 days (average 8 days)

United States: 6 - 12 days (average 7 days)

United Kingdom: 6 - 12 days (average 8 days)

We provide tracking details for all our international shipments, so you can see where your strap is at any stage of the shipping process.

Questions?

Please contact our friendly support team at snatchedstraps@gmail.com. All incoming emails are guaranteed to receive a response within 24 hours on business days, typically much sooner though.